Return & Refund Policy's aim is providing our customers premium hair wigs with reasonable price and Best service. And we totally understand that choosing a right wig online is a bit difficult, so we accept the return & exchange for some special occasions. Below is our Return & Exchange policy.

We are more than happy to accommodate exchanges & returns of the wigs that have NOT been washed, tampered, altered and the lace have NOT been cutted. Since hair wigs are a hygienic products. We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our clients.

We offer ONE TIME return and exchange For Synthetic wigs,human wigs all are customed wigs,if return need charge about 10% restore fee,not support exchange,you need to contact with us within 30 days when you receive our package,Now check for more details of return process below..

Cancellation Policy

All order information can be freely changed or cancel within 12 hours once placing the order. If your order is already processing more 12 hours, we will NOT be able to cancel,human wigs cancel will charge 10%custom fee


Refund Policy

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.