Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Do you accept returns from these countries?

Yes, I accept returns

How can YOU return your products?
By mail

How will YOU get the return label?
For defective products
This happens when the product is incorrect, damaged by the carrier, or defective in another way?

In the box

For customer remorse
This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item?

Need to talk our customer support and send it In the box.


The product conditions that WE allow for returns?

Only new

What is the restocking fee?
No restocking fee

How much will YOU pay for return shipping?
For defective products
This happens when the product is incorrect, damaged by the carrier, or defective in another way.
No cost
For customer remorse
This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item.
No cost

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


To start a return, you can contact us at milawigs . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at

Phone: +86 180 1807 5339
E-mail: service@milawigs.com
Address: puzhoulu35.Nanjing,Jiangsu,210000,China

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.